TESTIMONIALS

 

YOUR INPUT IS IMPORTANT TO US

Here are some testimonials from our clients.

Sergio Tariq

Unfortunately I have had to use Cherry Tree three times since last year as my pets are/were all quite senior. AL, Grace and Lucy. It’s obviously an upsetting and painful time but from the phone call to going home the people at Cherry Tree treat you with respect and empathy. They make a horrible day somewhat easier. I have no hesitation in recommending them and will be using them again when the time comes.

Anne How

At one of the most difficult times of my life, losing Nobby our Jack Russell, it was a huge comfort that Cherry Tree treated him with dignity and cared so much. Thank you x

Keith, Lorraine & Sami Martin

You are amazing in more ways than you know !!.
Thank you from the bottom of three ( broken ) hearts for all you’ve done for us.
The world is a better place with people like you in it.
With gratitude and affection
Keith, Lorraine & Sami Martin
x

Marianne Cordell

Once again i had the horrible task off saying goodbye to sox on 06/05/2022 I turned up at cherry tree for 1pm Joseph met myself and sox who was peacefully gone in my car David and Joseph carried sox in the care and compassion showed for sox was so incredible I can’t thank you enough you took care of my baby and was home again after a few hours I told Joseph I’m moving to Scotland soon and I would be travelling down when the time comes for my remaining dogs

John & Phyllis

Sadly we had to say goodbye to our beloved cat, Pickle, last weekend. He had been with us for 15 of his 19 years, so we were bereft to see him go. The team at Cherry Tree recognized our sadness and treated him and us with the utmost care, compassion and respect. He’s now back home where he belongs, in his little casket that speaks dignity and a lifetime of memories.

Claire

We had cause to engage the services of the Cherry Tree team again last week, just 6 months after they looked after Frodo we entrusted our beautiful Miss Molly to them. Again they took our lovely girl in her bed and returned her to us a little over 36 hours later. At the hardest time, Cherry Tree provide the kindest and most dignified service; they truly are the best. Thank you to all of you. X

Dave

I used Cherry Tree on the 25th February 2022 when my Labrador Amber had passed away. The service on arrival was excellent with not a hint of rush and can only recommend them at the highest level when you are at a low point due to your loss. When I collected Amber, again the service was excellent – word of advice read the card at home they give you as the kind words they have written will bring you to tears once again- Thank you Cherry Tree for looking after Amber in such a special way.

Laura

We sadly lost our guinea pig Bertie this week, and although the run up had been uncertain there was no question as to what the next part of his journey would be, we would not choose anywhere else for our companions to go. Cherry Tree have always been so compassionate regardless of how small our pets are and share our views that they are all part of the family. Right from the start speaking to David on the phone, to arriving with Bertie we were brought some peace knowing he would be cared for as if he was their own. Joseph again was brilliant, and it is always good to share stories of our pets and talk about them.

We also had to visit following the unexpected loss of our house rabbit Merlin in August. Again there was no question as to where he would be taken and although we were still extremely sad, it brought us some comfort to bring him to Cherry Tree. When we asked to have a necklace, paw print and a hair cutting it was no trouble and when we got Merlin back we were so pleased that we had requested these, the necklace is beautiful. It is comforting to know that Cherry Tree are there for that difficult time although I hope we don’t have to visit again too soon! I would always recommend them. Thanks again Joseph, David and all at Cherry Tree for all you do.

Kathryn

Sean has gone above and beyond to give of his time, concern and understanding after the sudden, totally unexpected death of my beloved Miss Minx. She has been a dear, precious companion and soulmate for the last 15 years.
We have been treated with respect and compassion throughout this extremely sad, upsetting experience.
Sean, a more caring, thoughtful and empathetic person you could not wish to meet.

Thank you Sean.
Thank you ‘Cherry Tree’.

Miss Minx is back home with me now, sleeping peacefully for ever.

Sergio

I would like to take the opportunity to say thank you for a few weeks ago. This is the second time that I have used your services and on both occasions I have found you to be professional, considerate and empathetic

Grace was a wonderful companion and friend who is greatly loved and missed. A 14 year old former Karachi street dog, I was truly fortunate that she chose me. A beautiful and loving dog, she was an integral part of the family.

Thank you for treating us with such care and making a horrible day a little easier.

John

I very sadly had to say goodbye to my beloved 18 year old cat ‘Fizzie’. I cannot praise too highly the tenderness shown by both Nicola of Cherry Tree Gentle Fairwells and Sean of Cherry Tree Pet Crematorium. It is always a truly devastating experience for anyone losing a beloved pet but you guys you helped me through this sad time. With her ashes returned in a lovely wooden casket accompanied by a lovely worded card, I feel ‘Fizzie’ is now truly at peace. Thank you so much.

Patricia

We did not deal with Cherry Tree initially, because we trusted the vet to take care of Charlie after his death, as we were in total shock. They let us know that the ashes were ready the following day, and from the phone call we could tell how kind and considerate they are. Afterwards, they went above and beyond the call of duty and brought Charlie home. We are very grateful and couldn’t recommend them enough

Vince

Sadly, once again within six months we had to call upon your services. This time it was for our beautiful girl Zoe, who at the grand old age of fifteen and a half years had to be put to sleep. Nicola came out to us and explained what would happen stage by stage. We were with our beloved Zoe all the way as she gently slipped away on her own bed. At the end there was time for our final goodbyes including once she had been carefully placed in the van for her last journey.
We would like to express our grateful thanks to Nicola, David and Sean for their kindness at this difficult time.

Angela

Today, 8th January 22, it is one year since we lost our beautiful Amber. We were lucky to have Amber in our lives for 14 years and we miss her terribly every day. One year on, I wanted to send my heartfelt thanks again to the team at Cherry Trees for the support and the kindness they showed us on that saddest of days last year.

From the moment we called we felt like you would have gone to any lengths to ensure Amber’s last hours would be stress free. Even though we asked you at short notice to come out to us that very same day, and in the height of COVID restrictions, you arranged everything with such care and understanding – especially at a time of distress for us at the thought of losing our little girl.

Nicola has such a gentle, calm energy and so Amber was completely relaxed with her immediately. We were so grateful that Nicola slowly and carefully explained what she would do and what to expect. Amber fell asleep very quietly and gently and passed away – in her own bed, in her own home with her family around her.

We had time with Amber to say our final goodbyes and for her friend Saphie to know that she’d gone. At 7pm Amber was scooped up gently in her blanket and taken to Cherry Trees and we picked up her ashes the following morning.

Had we not been aware of you and relied on our vet practice, Amber’s last day would have been very different. Because of the empathy and professionalism of everyone at Cherry Trees, Amber’s last day was dignified and peaceful – and made a little more bearable for her family. We are forever thankful to you all.

I would like to thank Cherry Tree Pet Crematorium. They treated our old girl Bella the respect and dignity she deserved after doing her job of being our loyal companion for the past eleven and a half years. We collected our girl on Monday and she is back where she belongs. 🐾🐾

Last Thursday we had to say goodbye to Benson aged 15yrs & 4 months. From the moment I spoke to Nicola to arrange a home farewell I knew this was the right way. Nicola showed so much care and empathy for not only Benson but for myself and my husband. He fell asleep probably dreaming of all the treats he had eaten surrounded by love. Nothing was rushed, every step explained – no clinical surroundings just home. Talking to Benson even after he had passed.
Thank you Nicola for making a very sad day much more bearable. Your a star.
David once again thank you and your team for your excellent service and compassion with Benson.
Now running free over rainbow bridge with his brother Jake.

Helen

Thank you so much for the very kind and respectful way that you all looked after Milly at the end of her life, Mark and Nicola were both very kind, helpful and compassionate which we will be eternally grateful for. Nicola made sure Milly was comfortable at all times and explained every step.
Thank you for making a very difficult and emotional time easier and for the card and seeds to remember Milly.
Helen, John and Jan

Colin

Losing our beloved Holly to cancer is heartbreaking. She had plenty of life left, until cancer took hold. She was the most loving, intelligent dog you can imagine. Saying goodbye was made much more peaceful by the excellent care she and we received from Cherry Tree. They gave her the care that such a lovely character deserved and were very compassionate to us at the saddest of times.

Katie

My family and I would like to thank you for the bottom of our hearts for the service we received from Richard and David. Bear was our fur baby and after giving us 8 and 1/2 blessed years with him and we had to say unexpected and devastating good bye to our boy, we, Bear included received nothing but gentleness, warmth and compassion from you both and the beauty of what you do has gone some way to help my four children come to terms with losing him. Being able to bring Bear home in time for Christmas means more than you could know to us all.

Jason

My family and I would like to thank from the bottom of our hearts Cherry tree pet crematorium and all the staff. What fantastic members of staff you have a wonderful place and the love you gave us going through the loss of Thunder. Everything was just perfect from my first phone call to my last goodbye. Thunder was a massive part of our family and his passing was a huge shock he will be sadly missed but you guys made the process a little easier and we thank you for your support and love ❤

After my cat died unexpectedly, I searched online for a pet crem service locally. The service we received from David and his team was exceptional. From collecting our beloved cat to delivering our keepsake urn back to us. Worth every penny for such a stress free, friendly, compassionate and honest service.
Matisse was such a special loving cat and his ashes and memory will always be with us.

Melissa

I cannot thank those at Cherry tree enough for the kindness shown throughout an extremely difficult time. Arwin was only 2 years and 10 months old but it felt like she had been a part of my life from the very beginning. Our bond was incredible, and the loss I feel is indescribable. I knew that I had left her in safe hands with you which was hugely important to me on the last part of her journey on this earth, so from the very bottom of my heart… thankyou.

The paw prints you took for me are beautiful, and I’m so glad to have her back home where she belongs.

Bruce

I had to say goodbye to my beautiful Sprocker Lady Frank yesterday. We were together nearly 15 years. David and his team were simply fantastic on probably the saddest day of my life.
Today, Lady Frank is now in a beautiful picture frame looking down on me as I write this. I think this is the second review I have ever written. This is the place for your friend. Once again I simply can’t thank you enough for your unbelievable kindness David.

Our beloved rescue girl Summer had to be suddenly put to sleep on 21st July 2021. I called Cherry Tree and they collected Summer within the hour as l couldn’t face the drive to them. They were so kind and gentle putting her into the van and l was able to say a final farewell. She was ready to come home by Thursday lunchtime, but l had to wait to go until the next day. When l went in Summer was waiting in a beautiful wooden casket, with a brass name plate, along with a lovely card too, and, once again they were so kind and understanding.

Sally

Unfortunately I have had to use Cherry tree on a few occasions as I rescue chickens.
The owners are really compassionate , and I never get the feeling that they are thinking ‘its just a chicken’
The young man ( sorry i didn’t get his name) keeps chickens himself and just ‘gets it’ when i bring in one of my girls I feel very lucky to have cherry tree quite near to me and it is so reassuring to know that , when needed ,my girls will be treated with the respect that they deserve Thankyou

Tracy & Peter

Thank you Cherry Tree for your understanding and care at such a heartbreaking time. Maddison was sent off with dignity and love with your help. All our questions and sorrow were treated with upmost care and attention as if Maddison were a member of your own family. Maddison was only away from us for a matter of hours and am grateful in that short time was cared for with respect and kindness.

Ang & Karen

I can not thank the young man who was a shining star who helped, advised and was so thoughtful when speaking to us at this extremely difficult time. Our gorgeous boy Blaze was looked after and cared for so well just before his final journey, over the Rainbow Bridge. Blaze looked so peaceful, this young man (and the staff at Cherry Tree) is/are a credit to this profession.
Thank you so much from our hearts

We had to have our beloved Border Terrier, Meggie, aged 18, put to sleep. The whole process working with Cherry Tree Cremations went smoothly from the first phone call. Nicola came to our home, arrived promptly, talked quietly to Meggie who was sitting on her favorite box in the window where she watched the world go by. Nicola told us exactly what she was doing, she was caring and respectful of Meggie and our feelings, we can’t thank her enough for making the process a special experience on a very sad occasion.

 

John & June

Thank you so much to everyone at Cherry tree for the outstanding care and compassion that they have shown . We sadly lost our little man Toby last sat 10 th of July Heartbroken is the only thing we feel at this time ! He was a young nearly 17 years of age
We said our farewells to him at home and had a vet visit to save him the stress on his final journey. My daughters who we can’t thank enough found this lovely place and people who kindly from the start came picked him up within one hour and within a day they went above and beyond to take care and treat him with such dignity . We drove to Cherry tree the next day to pick up his ashes and what a beautiful place it is ! We have got him home with us now where he belongs . Our lives will not be the same for a very long time but rest assured when the time comes for everyone who owns a beautiful pet this family at Cherry tree will take the upmost care of your fur baby . Once again from the bottom of our hearts we can’t thank you enough for taking care of our beloved Toby x

Jo

Thank you to Cherry Tree for the compassion, care & dignity you showed our beautiful boy Moss. He left us suddenly & unexpectedly & we are heartbroken. Cherry Tree made the process a bit easier & we felt reassured that our boy was treated in the way in which he deserved. Nothing can replace such a kind & loving soul but I strongly recommend Cherry Tree to help you in your time of need. They are wonderful!

Joy

I cannot thank David and his team enough for the wonderful care, compassion and professionalism shown on every occasion I have sadly had to use them for my horses. The last occasion was two weeks ago and Michael who came was, as always, so kind and caring and I cannot recommend them enough at these sad times. Such genuine lovely people who I feel very privileged to have met.
Joy x

David & Dawn

On the 15th April 2021 we had to say goodbye to our special little dog Charlie. We just wanted to thank you for helping us through such an awful decision when the time came. Natalie was both professional, and wonderfully caring and considerate throughout the whole process, and we cannot thank her enough for way she helped us cope. The way we were looked after by David at the Crematorium was also very much appreciated. He also, could a not have been more considerate to our feelings, and his kind words of comfort were particularly appreciated.
You are complete professionals providing a difficult but essential service, and we were so lucky to have you so close by. Thank you so much.

Storm

Cherry tree to explain in one word is impeccable, they made the most heartbreaking time a little easier, there was no rush in saying goodbye to our beautiful pug lunar, such kind and gentle people who genuinely know how you are feeling, Nicola and Joseph are the most kindest souls and wouldn’t of had anyone else deal with our baby, we talk about lunar so much and still continue to talk about how truly amazing these people are, thank you so so much we will never forget what you have done for us.

Mika & Martin

Thank you so much to the wonderful people at Cherry Trees. We sadly lost our little Blanc and they dealt with us in a truly loving and caring way. We couldn’t have hoped for a more beautiful location for our little girl to take her final journey. Thank you so much for the care and attention you showed us and the way you looked after Blanc. Our love and gratitude, ❤

 

Amber

We had our beloved Shyla cremated with Cherry Tree and the service was so quick and amazing!
We had her back with us within 2 days in a beautiful scatter box and a lovely card.
Thank you for your services and we shall definitely use your services again.

Jill & Keith

On Saturday the 20th March 2021 we very sadly had our beloved King Charles Cavalier Tootsie put to sleep. She was 12 and a half and gave us joy and happiness along with unconditional love she gave. Unfortunately it was only 3 months after our Chloe Clark who was another cavalier aged only 9 who was riddled with Cancer was also put to sleep . Words cannot express the loss we are feeling at the moment for our 2 special girls. We were very fortunate with both of them that we had Tina the vet who was absolutely amazing of whom we couldn’t praise her high enough along with you all at Cherry Tree who laid them both to rest in such a dignified and caring manner. It is still very raw for us as we miss them deeply but having the compassion from yourselves and Tina will hopefully help us through this sad time.
Thankyou very much

Colin

Losing our beloved Holly to cancer is heartbreaking. She had plenty of life left, until cancer took hold. She was the most loving, intelligent dog you can imagine. Saying goodbye was made much more peaceful by the excellent care she and we received from Cherry Tree. They gave her the care that such a lovely character deserved and were very compassionate to us at the saddest of times.

Cathryn

I just want to thank all of you for such a compassionate service last week when we lost our beautiful Doberman Oakley.
I phoned Cherry Tree in a total state of shock and floods of tears and it was such a relief to hear a soothing, peaceful soul at the other end of the phone who guided me through the whole process with dignity, ease and understanding.
Our lady was collected within the hour by a kindly and patient man and returned home to us by the end of the same day, back to where she belongs and beautifully presented.
I can’t thank you enough for what you did for us on that day,the efficiency with which you did it and how your exceptional service really did make a tragic chain of events leading to our girls demise that morning just that little bit easier.

Mary

Once again, within 12 months, I needed Cherry Tree &, once again, you made the heartbreak bearable with your empathy, kindness & understanding. Though words are not enough they are all I have so thank you for your compassion & patience when I brought my precious little Rosie to you 💔

Donna Talbot

I can’t thank you all enough for taking such good care of Benson, and getting him back to us so quickly. you made an awful time that bit more bearable your kindness and professionalism was really appreciated
Thank you again
Donna Talbot

Amanda & Andrew

Words cannot express how heartbroken we are having lost our baby boy, Bubba. He was everything to us and more. We had him with us for 12 years of his wonderful 17. He was my only baby and I cannot begin to explain how he filled our lives with joy and happiness.
When we had to take him on his final journey to Cherry Tree we were traumatised. When we reached there we cannot begin to express the love, compassion and dignity not only for our Little Guy but to us to. The understanding David and Joseph showed us was, well yet again I cannot find the words! I am sitting here trying to find them. Compassion, dignity, love respect. The list goes on and on. We never for one moment felt we needed to leave our dear beloved baby Bubba. But sadly we said our goodbyes. We returned three hours later to take our baby home. He was there waiting for us with his blanket beside him. We took him that same day.
I am in awe of all at Cherry Tree for the, as I said earlier the compassion they had shown us. David Joseph and all at Cherry Tree we thank you for helping our little man. I cannot say more as my eyes are filled with tears.

Pam

I can’t express my thanks enough to David and his wonderful family, for making one of the worst days in our lives more bearable. The empathy, understanding and kindness was exceptionable, a thoroughly professional service carried out by people who genuinely care about people and their beloved pets.
Nothing was too much trouble, and such care and dignity was given to our darling boy Spud on his final journey. I wouldn’t use anyone else.

Dawn

Thank you so much for the way you helped us with Syds final journey, our vet thought putting our beloved cat to sleep in the back of a car was acceptable! When phoning yourself you arranged for Cherry tree Gentle Farewells vet Nicola to contact us, and its the best thing we have ever done. Nicola came out to us and due to pandemic, respected all precautions, but most importantly respected Syd and our final wishes for him. Sydney was put to sleep in my arms and in his home, no stress of having to put him in a car and make an unnecessary journey. Syd then went on his final journey to rainbow bridge at the crematorium, again compassion, respect, everything Syd deserved, was shown. Syd is now back home, in his sleeping cat casket , and this unbearable time was made so much easier by yourselves THANK YOU SO MUCH you are all angels in my mind

Michael & Louise

From the moment Nicola arrived she was so comforting and gentle. David and his team are wonderful, caring people who understand the pain that we all go through losing our pet, a member of the family. We thank you for the care and dignity you showed during this sad day.

Sergio

Thank you to all at Cherry Tree for making a very painful time more manageable. My boy Al passed away suddenly and very unexpectedly in my arms yesterday. From my first (of several) calls I was treated with nothing but patience and understanding. Time was made to explain the process and to ensure that I understood my options. This was also repeated onsite too.
You were very kind and considerate to someone trying and failing to hold it together. After 16 plus years it was important to me that Al be treated with respect.
The main reason I chose Cherry Tree was because from the first call I was spoken to kindly and with an understanding that I was experiencing a loss, something that was not always obvious from calling other places. He’s back home now so thank you very much.

Angela

Thank you Cherry Tree for the most amazing and compassionate service you provided for our beloved Brian. Some animals come into our lives for a reason and our cat provided so much fun and laughter during his short time with us – David and his family totally understand that no matter how big or small the pet, when you need to visit Cherry Tree, the service they provide helps you through such terrible loss. Thank you so much xx

The Bishop Family

What a fantastic service you provide! Credit where credit is due, you handled a very difficult time in our familys life with complete and utter professionalism and expertise.. Your input and the time you showed us was 1st class. And we couldn’t possibly think of anywhere where improvements could be made..

You handled everything above and beyond our expectations and even when I know you promised to pick woody io from the vets after he vacated this plain, I was worried something had happened and he might have been missed, I called your office but then realised it was way ofter closing time….. I let a message and to your credit you returned my call and we ended up chatting for ages and you put my mind at rest knowing he was all safe and gad already been cremated.. And k owing that was such a relief to me and my family… We even booked to collect his ashes early on the Monday morning, and true to your word, he was waiting for us and you spent a little time getting to hear our stories… And I can only imagine you have heard hundreds of not thousands of tearful stories over the years.. But the difference is it shows that you genuinely care!

We, as a family, will be singing your praises from the rooftops.!!! .. We all thank you from the bottom of our hearts for all you have done for us in this difficult time..

Rest assured you really do make the biggest of differences in times like these.. Utter respect.

Find attached photos of Woody, that always cheered us up, from him as a puppy to him as the perfect friend he grew up into.. *Miss him so much**

 

Nicola

Our sincerest thanks to such a compassionate and caring team.
From an initial phone call in floods of tears (from me) to a sensitive and relaxed collection of Rusty, I couldn’t have asked for better for my boy.

I said goodbye to my gorgeous little boy unexpectedly at the start of Christmas week, Rusty was my world and we’d been through the ringer together more than once. He was always there for me and I for him and he deserved nothing but the best at every life stage.
Rusty was collected from the vets for me and back where he belonged the same day. No pressure or sales pitches, just honest, sincere and compassionate service.
Whilst I couldn’t bring myself to say a second goodbye, I took comfort in the many testimonies and know that he was treated with the utmost respect and care.

I truly cannot thank you enough for making a heartbreaking time very peaceful.

Kelly

At your lowest and saddest time when you have to say goodbye to your precious little one, David is there for you like an angel. The genuine kindness and compassion touches your heart leaving you at peace, in the knowledge that you did you me very best right to the end. I shall be eternally grateful, thank you.

Kim

Just to say a truly heartfelt thank you to all at Cherry Tree for making such an unbearable day a little easier. Losing my best boy Charlie ‘Pudding’ at the beginning of December was completely devastating but being able to give him the absolute best goodbye at Cherry Tree meant so much. A special thank you to Joseph for taking the time to talk about Charlie, asking about our lives together & being so kind. You gave me such reassurance that I could ask anything and take all the time I needed for goodbyes. Nothing was too much trouble. Writing a special engraving for Charlie’s casket made it so personal & he came back home with me that afternoon which I am so grateful for.

Charlie was a very special lad and loved by everyone who knew him. He will be missed and loved every day and I can only thank you again from the bottom of my heart for all that you did for us that day.

Sarah

Thank you to David for looking after our lovely Lenny after he passed away at Bell Equine. It was a pleasure to meet you and to see where Lenny’s final journey had taken him. Cherry Tree is the perfect place. We would recommend Cherry Tree to everybody who wishes to give their treasured pet the best send off. We now have Lenny back at home with us. Couldn’t have happened if not for Cherry Tree.

 

Fay

I cant thank David and Joseph Funnell enough for the kindness and help following the loss of my beloved dog Ben on Monday 21st September to cancer, I knew this was imminent and as he was with North Downs Specialist Refferals in Surrey (who were also wonderful) I wanted to check that Ben would still be able to go to Cherry Tree as I have known of and previously met David when I used to own horses. Their reputation is so well deserved. Joseph reassured me this would be possible. From the time Ben passed on Monday evening to when I collected him today from David the whole process has been so smooth and handled so sensitively I would gladly put 10 stars if I could. I am so pleased to see the family business will remain so and the surroundings at Cherry Tree are so peaceful and calming set in the beautiful countryside in Ashford.

Dame Kelly Holmes

A huge thank you to David and his team for  making a very upsetting loss that little bit easier. Fudge, one of my alpacas passed suddenly and David couldn’t have been more helpful.

From the initial call his team came straight out to take care of things and Fudge has returned home in a beautiful casket. Nothing was too much trouble. Compassionate, caring, professional. Outstanding service. Highly recommended. Thank you  David and team.

Dame Kelly Holmes.

Jo

Back to Cherry Tree today, for the third time in just over three months.

Being repeat customers doesn’t mean losing another pet becomes routine and the care little Fliss  received was  sensitive and respectful as  ever.

Thank you once again to David and the Cherry Tree team.

Joanna Beckhelling

Another visit to Cherry Tree today and as always, we couldn’t have been looked after any better.
Thank you to Sheila and the Cherry Tree family for taking care of Lizzie for us.

Simone Lindsay

We recently had to say goodbye to our beloved Benji aged 15. We would like to thank Cherry Tree in particular Joseph who took such good care of our boy. At such a sad time it is reassuring to know that Benji was looked after with such dignity and compassion. We love our photo frame and it brings comfort to have him home with us again.

Thank you all so much for your kindness and understanding. From the moment David picked up the phone I knew we had made the right choice in Cherry Tree. Jet our adorable and much loved Shetland Pony had been with us at home for 20 years and was well into his late 30’s, a huge part of our family. We can not thank you enough for making a very sad time more bearable.

Andrew Porter

On The 4th June 2020 I said goodbye to my working partner and best friend. The easiest/hardest decision I have ever had to make. Cherry Tree were amazing and made what seemed like an impossible task manageable. I couldn’t even speak when I called but time and understanding was given and it was evident throughout that what they say they do, they do it to the letter. The compassion and empathy shown was very genuine. Thank you to everyone at Cherry Tree.
Zack my little fellow, I miss you every second of every day but you will always be with me.

Dawn

David and the whole team at Cherrytrees- Thank you! Thank you for taking care of our beloved Jupiter. And for showing compassion and kindness when we needed some words of comfort to make sense of it all. Feeling completely lost and empty, You took the time to talk and reflect on all the wonderful memories that we made in the short time we had together and whilst the grief is so raw now, being able to bring him home made a sad situation, much better.

Fiona

I want to thank you for all the care and attention you have paid to Eddy, thank you, I love the words on his card, I have sent a testimonial to Facebook but it didn’t appear, you have been so kind to Eddy and myself, thank you with so much gratitude, Fiona xx

Joanna

Thank you so much to Joseph, Mark and all at Cherry Tree for taking care of our darling Oliver, who crossed Rainbow Bridge today at the age of 16.
The care and attention he was given was (as always) second to none and he’s already home where he belongs.
Losing a beloved friend is never easy, but Cherry Tree do all they can to make a difficult time a little easier to bear.

 

Vicky

My family and I would like to thank Cherry Tree for looking after our dear Lavender who was put to sleep yesterday. It’s lovely to have a very personal service that’s family-run taking care of our beloved pets at this very difficult time.

I would highly recommend Cherry Tree.

Joanne Yerby

We had to put our dearly loved Gandalf to sleep on Saturday, and Cherry Tree were so kind and sensitive to Gandalf , Joanne and I. Thank you so much, it was so important to us all. X

Paul & Erica

Dear Cherry Tree,
We just wanted to write to you to say a huge thank you for looking after Tammy so wonderfully and compassionately on 20th November last year, and we are so glad that we choose you to cremate her. We are incredibly grateful for how respectfully she was treated throughout the process and how much genuine empathy, compassion and kindness you showed throughout. We were, and still are, heartbroken to have lost her, but it means the world to us to know that Tammy had such a dignified send-off and that we were given as much time as we needed to say our goodbyes to her. She meant the absolute world to us and it’s still so tough to accept that she’s gone, but you were wonderful in how you treated her and us during such a difficult time, so thank you; words will never be able to fully articulate just how grateful we are.
With your permission, we would also like to add this to the testimonials on your website, as I hope that others, in the same heartbreaking situation, can get as much comfort as they can from their loss given how wonderful your service was.
Thank you so much again for everything you did for Tammy.

Julie Haley

I want to thank Mark for the wonderful service given to me on Thursday after I had to have my beautiful Cocker Spaniel put down at 15 1/2. Her body gave up but her eyes and mind wanted to carry on being a manic Spaniel. Mark answered my email beforehand and then by phone on the morning of the appointment. He was understanding, compassionate and showed empathy. Sapphire was collected as I left the Vet.
I collected her from Cherry Tree yesterday and again Mark was brilliant even through the worry of Coronavirus. I paid by phone before collecting her and kept six feet from him to prevent any potential close contact.
This was the first time I have used Cherry Tree and I would use them again. I felt reassured that they really cared about everyone’s period and the promise Mark made to take good care of Sapphire while she was with them. She meant the world to me and is now back home.
I chose to have a Cocker figurine urn and I’m so glad I did as it looks beautiful in my home and nobody would know what it really is. So much better than a wooden box.
Thank you from the bottom of my heart.

Kim

Our little dog, Bessie, was cremated today at Cherry Tree Pet Crematorium. I was so pleased that this happened at such a lovely place. Mark was so kind and friendly and assured me that the only ashes that I would take home would be Bessie’s. We collected her the same day and she is now back home with those who love and miss her.
Thank you Cherry Tree for being there xxxxxxxxx

Claire Ovenden-Hall

We were devastated when we had to have my daughter’s childhood pony Roo put to sleep last week but, despite the testing times at the moment, we were treated with kindness and compassion from beginning to end. Huge thank you to all at Cherry Tree Crematorium. We will only ever use your services, no-one else can compare. Claire and Charlotte x

Rebecca Kazzaz

I simply cannot thank you enough for looking after our little darling with love and dignity on her final journey. This was a whole unknown process to us and to know she was in the best possible hands was very reassuring and nothing was too much trouble. Everything was perfect and just so- the sympathy card and the beautiful casket my angel is in is just perfect. Thank you once again.

David & Lisa Barnett

We want to say that we couldn’t have asked for a more empathic and professional company to have handled the awful situation of losing our GSD, Bear. This is the first time we have used your services and couldn’t believe that we would have our Boy back in hours, He’s at home with his family now, so we are all together.
Everything is so well thought out and runs so smoothly. The people and surroundings are just perfect to help salve the grief.
Thank you x

Dave & Tracy Bristol

What can we say but a huge sincere thank you again , we have just lost our second baby and the service you gave to us was outstanding again we cannot thank you enough for being right by our sides again in a time of huge personal hurt ,channing was home with us in just a few hours after we lost him , your love you show helps so much in our grieving process of the loss of our little one again , you are a blessing to all animal owners , thank you so so much xxx

Kim Savage

Firstly my husband and I, would like to say a massive THANK YOU to you all. You really don’t understand how much you made this special for us, unfortunately we cant/struggling to have children so our dogs are our kids when our Gucci had to be put to sleep on Saturday 25th January 2020 we were absolutely devastated she was only 6 years old, our 1st baby and because it was a day we had no money the vets that we used didn’t want to help us and we decided on a communal cremation at cambridge pet cemetery after seeing bad reviews this made us even more upset and determined to bring her ashes home, then we found Cherry Tree whom in just one day of phoning them made it happen they were very professional explained every small detail on how the cremation happens and how Gucci would be transported and looked after. They took the payment over the phone and we collected her the same day. They took time to insure everything was correct and even gave us a sympathy card. No words can describe how grateful we are!! They made it very very special. We cannot thank them enough. Our Baby girl is home where she belongs. Xx

Mark L' Estrange-Corbet

When my little Beauty was taken from me in such tragic circumstances, I knew from past experience that Mark and the team would treat her little body with dignity and respect when they took her to be cremated.

Naturally, it is always a sad occasion when you need to call on their services, but at least you can be reassured that your fur-baby will receive the very best care and attention.

Thank you once again team for all your help.

When I pluck up the courage I will sprinkle my little Beauty’s ashes in the garden.

Sleep well my little angel xxx

Paul & Erica

Dear Cherry Tree,
We just wanted to write to you to say a huge thank you for looking after Tammy so wonderfully and compassionately on 20th November last year, and we are so glad that we choose you to cremate her. We are incredibly grateful for how respectfully she was treated throughout the process and how much genuine empathy, compassion and kindness you showed throughout. We were, and still are, heartbroken to have lost her, but it means the world to us to know that Tammy had such a dignified send-off and that we were given as much time as we needed to say our goodbyes to her. She meant the absolute world to us and it’s still so tough to accept that she’s gone, but you were wonderful in how you treated her and us during such a difficult time, so thank you; words will never be able to fully articulate just how grateful we are.
With your permission, we would also like to add this to the testimonials on your website, as I hope that others, in the same heartbreaking situation, can get as much comfort as they can from their loss given how wonderful your service was.
Thank you so much again for everything you did for Tammy.

Catherine Brosnahan

I would like to say a big thank you for taking great care of my cat Coco after he passed away at such short notice. I’d had him for 17 years, and he was my world, so it is very much appreciated. It is a great comfort to pet owners knowing their pets are respected and taken care of. Thanks to everyone at The Cherry Tree Pet Crematorium.”

Hollie

My beautiful girl Skye was cremated here! She was such a massive part of my life, who could never be replaced I remember the day I came to collect her, I’m heart was in my tummy! As I walked in to collect her ashes I was so upset, everyone was so lovely and comforting. They are such an amazing and supportive place! Thank you for the way you look after my Skye! Now I can have her home with me always! Xxxx

Anita Chapman

Our Family would like to say *THANKYOU* to all of you at Cherry Tree . We very Suddenly lost Our 9yr old ❤ CHARLIE Char Char ❤ on the 7th September. Charlie was a very much Loved and very import

Lorraine

ThankYou very much for sending Smudge back to us within a beautiful casket with his name in bold engraving and in gold. Just captured our hearts. The card is very kind. The service you have provided is very much appreciated by my family.

Joan Pamela Bratton

Thank you David, Joseph and Mark for the quick response to my desperate plea to collect my gorgeous fur baby Bruno ,on Friday, when I had to have him pts, to save him from any more pain, he had suffered enough.. You were all so compassionate and understanding, and so gentle with my baby, that I knew he was in good hands to continue his last journey. At a time when I was broken, you supported me, for which i am so grateful.
The casket is beautiful and the condolences card totally unexpected, and such a personal touch showing how much you care for the babies entrusted to you,
What a wonderful team you are and I will definitely recommend your services.

Joan B

Ginny

Thank you to David and Mark and everyone at Cherry Tree for looking after our beautiful boy Munch so well on his final sad journey. Your empathy, compassion and understanding made the experience a little easier to bear and it was a comfort to know that Munch was in your care at the end. Also, you were very quick to respond to our call and your efficiency and organisation made all the difference at such a difficult time. Thank you. Ginny

Alison Johnson

Thankyou very much to David and team for making a dreadful day more bearable ,with your kindness and care when we brought our beautiful Charlie Bichon to his final journey
Alison and Dave Johnson

Jay Michaels

THANK YOU TO DAVID..MARK AND EVERY ONE AT CHERRY TREE..
YOU GAVE ME TIME TO SAY GOODBYE TO MY RUPERTBEAR..YOU ACTED WITH COMPASSION WHEN MY EMOTIONS WERE HIGH..X

Judy & John Ball

We just wanted to say a big thank you for your support last Friday when we had to say a tearful goodbye to our lovely friend Oscar. Joseph was wonderful – his kindness and compassion really helped to make such a difficult time a little more comforting. You looked after Oscar with great care and it was lovely to have him back home so quickly.
Thank you again Joseph and Cherry Tree. We can’t recommend your services highly enough.
Judy, John, Tom & Eloise

Pennie Newman

We were very thankful that our darling pony was taken to the crematorium in such a dignified manner. Ever since we had brought her to live at home with us, it was one of the things I worried about most. What would happen when it was time for her to leave, how would they do it, would it be terrible? As it was, I need not have spent that time worrying about those things. It made our grief so much less stressful knowing that she had left our home in such a gentle and dignified way.
The beautiful basket with her ashes inside now sits on my dressing table.
Thank you

Diane Wood

After a short illness we lost our beloved ‘Little Man’ Oliver on the 1st April, this is the second time we’ve used ‘Cherry Tree’ in six months. Mark again was amazing, his kindness, compassion and so much empathy which made a very difficult situation easier. We knew that Mark and ‘Cherry Tree’ would look after our Oliver with care, respect and dignity. Nothing but the utmost compassion was shown. A very ‘BIG THANK YOU’, to Mark and the team at ‘Cherry Tree’. Oliver is at peace now, and playing with Rosie, in doggy heaven. Oliver will always be in our hearts – Diane and Del xxx

Bryn Milford

Lost my best friend earlier this month and Cherry Tree were amazing. Came out within an hour of my call, and had him back home with me the same day. Amazing on the phone, and on pick up and return. Thank you so much

Jane Hopkins

ant recommend Cherry Tree team highly enough. I had to use their services again this week when I lost my beloved “little hairy man” Zac unexpectedly. Mark was amazing at this horrible time which was a huge comfort to me and allowed me to have Zac back home with me within a couple of hours. Huge thank you and Merry Christmas to the Cherry Tree team.

Eleanor Burgess

Cherry Tree were fantastic from the first moment of contact to the last. The morning my little pony passed away suddenly I did not know what to do first and how to even go about it. The vets recommended Cherry Tree and from the moment I spoke with them on the phone I knew we were in safe hands. They came very quickly and collected William with dignity and respect. I was then contacted a few days later to let me know that he was ready to come home. Cherry Tree was a lovely place to visit and Mark who greeted us on the day was amazing. I hope that I don’t have to contact Cherry Tree for many years but I know when the time comes again I will be going straight to them.

Thank you for such an amazing personal service.

Melissa Brace

Today I faced the hardest decision to say good bye to my fur baby , she was my whole life !
I was recommended Cherry Tree by a friend , and what they did for us was amazing , the care ,assurance and compassion that they showed to us was wonderful. They told us what would happen at every step with Charley . I felt so at ease and it was so relaxed , the passing of Charley was beautiful and not as tough as I thought it was going to be . Cherry tree really put me and my whole family at ease , we was all looked after from the initial phone call to the end when I collected her and bought her home this evening xxxxx
Cherry Tree I cannot Thank you enough xxxxxxx

Russell & Samantha Webster

Just wanted to say another big thank you to Mark and the team at Cherry tree for everything you done to make the passing of our beloved little pug Honey a little more comforting. She was such a happy little pug who although very ill was a true fighter up until the very end. We all love you Honey and always in our Hearts xxx

Dawn & Paul Smith

We cannot thank Mark and the team at cherry tree enough for the kindness and compassion that you have shown us after losing our beloved Khan. You looked after our boy with great care and dignity on his final journey and for that we will be forever grateful.
We will not hesitate to recommend your services to others in need. Thank you so very much

I want to say a big thank you for your care with our baby girl sky and your kindness I love my pendant with sky ashes in so lovely the care you give sky was so lovely we loved sky to bits but with your care we new sky was looked after thank you so much kind regards rod Yvonne and our baby boy diesel xx

Rose Hall

esterday was my second need for services from Cherry Tree.
Unfortunately our lovely Tess need to be euthanised due to lung cancer . I rang Cherry Tree yesterday to tell them the proposed time of our vets final visit and we agreed a time of 10am today.
Again from the very first telephone call to arriving with Tess this morning nothing but the utmost compassion was shown.
We left Tess and went locally for a coffee and waited for our call to say she was ready.
We had our beloved Tess back within 3 hours .
Thank you Mark and Cherry Tree once again.

Leigh

We have used Cherry Tree unfortunately on 2 occasions now. Wonderful people, so caring and you are made to feel your pet was so special. The service received is second to none, thank you Cherry Tree for helpng us through such a devestating time.

Susan Weller

I would like to thank the really compassionate person who answered my call yesterday about collecting my beloved shetland pony TJ. I was all at sea wondering what was best for TJ as the devastating decision was made that euthanasia was the only kind and right option left. The understanding and concern shown by whoever it was, (and I am so sorry I don’t know who I spoke to as I was so upset), really helped me on a truly terrible day. Cherry Tree turned up on time and took care of everything, which was a huge relief. I am eternally grateful for the whole team’s professionalism and compassion. In the nicest possible way, I hope I never have to call you again, but if the circumstance arose, I would not hesitate. Thank you so much.

Diane Wood

On the 13th August, Rosie our ‘sweet little girl’ took her last breath … it was so sudden, such a shock, we’re devastated. I called ‘Cherry Tree’ and spoke to Mark who was amazing, his kindness, compassion and so much empathy which made a very difficult situation easier. I knew that he would look after our Rosie with care, respect and dignity. When we were saying our goodbyes to Rosie we took our two boy dogs, so they could say goodbye too. Everything was very professional, and I have told everyone about ‘Cherry Tree’. We collected Rosie’s cremated remains later in the day, and now she’ll always be with us. We would like to say a ‘Huge’ THANK YOU to Mark and ‘Cherry Tree’ for looking after our beloved Rosie on her last Journey – Diane and Del xxx

Ashlee Cochrane

The team at Cherry Tree were so kind and helpful during a very difficult time. Having organised to take my beloved Ottie to them myself directly from the vet, I was greeted with compassion and empathy. The process was explained to me and I knew that Ottie would be treated with respect until I could return to collect him. Mark was patient and understanding, allowing me as much time as I needed to say goodbye.
Thank you Cherry Tree.

Sarah Hankey

David and the team have a very peaceful and professional set up. What was a very sad day has ended with a lovely way to remember our very special friend. Keeping business local, and following word of mouth made it an easy decision to use them.

Mark Strevett

On Thursday evening we had to make the heartbreaking decision to put our beloved boxer Freddie to sleep.Having already lost our other boxer earlier this year we could take comfort in knowing that the team at Cherry Tree would give her the loving care she so deserved at her time of passing.Although it was in the evening we were told we could take Freddie there straight away which really helped us in such sad circumstances. On arrival David guided us through the process of exactly what would happen to Freddie whilst in there care, this was a great comfort to us.Another kind and thoughtful gesture was that David told us we could put Freddies ashes into the same boxer casket as our other dog Murphy was put into, it really helped us knowing they were truly together.We returned on Saturday morning where we were greeted by Mark who we had met before, once again Mark could not have been more helpful and understanding.For any loving owner of a pet losing them is the most traumatic experience you will ever go through but I sincerely know the best send off you can give your loved animal is at Cherry Tree.Once again David and Mark thank you so much you truly are the best.

Michaela

Can’t thank all at Cherry Tree enough for the kind and professional care given to my dog, Jess.
I sadly never got the name of the man who came to collect her but he was kind enough not to rush me when saying goodbye to her and even took the time to ring me asking if i wanted Jess’s collar back.
Thank you again for making a hard time easier.

Mark L'estrange

After the vet had put my little Lion King to sleep in my arms I was in a state of total despair. I knew that my baby had suffered enough and was ready for his sleep, but it still did not make the situation any easier to handle.
When I spoke to Mark at Cherry Tree he put me at my ease and treated the conversation more as a sympathetic listener than as someone conducting a business transaction.
The chap who came and collected my little Tonka was also extremely sympathetic and reassuring. I was in no doubt that my big boy was going to be in the safest of hands, and they brought his ashes back to me first thing the next morning as promised.
Thank you Cherry Tree. You help to take some of the heartache out of the very worst of situations.

Gill Bignall

Today was one of the saddest I’ve had to get through, I lost my collie very suddenly with no warning. Cherry Tree Pet Crematorium really helped ease that pain with their professionalism and obvious care with the way they handled his cremation at a moments notice. Thank you so much.

The Garman Family

We have been totally devastated with the sudden loss of our beautiful cat Dylan. He was killed in a second which he didn’t deserve. Thank you for being there and giving him the dignity he deserved. We feel comforted that Dylan is back at home where he belongs and that his ashes will be in our garden where he so loved exploring.
Thank you so very much from all of us.

James Conway

We sadly lost our beloved Border Collie Boycie recently. An incredibly difficult time was made more bearable because of the professionalism and care of Mark at Cherry Tree. Thank you so much.

Jane Hopkins

Thank you David Sheila and the team at Cherry Tree for making such a hard sad time a little bit easier for me since losing my little “Big Man” Kippy. For such a little fella he had a huge presence and has left a great big gaping hole in my life. Thank you for the urn and bracelet and scatter box so that now I have him with me all the time, just in a different form. You guys do an amazing job and I cant recommend you enough. With much love and thanks, Jane xx

Jackie & Paul

Sammy was part of our lives for 21 years. We spent two months of constant care nursing him 24 hours a day. On Tuesday 4th April he held on all day until his mummy got home from work; she picked him up to cuddle him and he went to sleep a few minutes later in the warmth and safety of her arms. Loving Sammy so much it was important that we were able to give him a proper and respectful cremation and bring his ashes home to be with us. The care and understanding we received were exceptional and we felt total confidence in leaving our dear friend in safe hands until we returned two hours later to collect him. The experience of losing such a dear companion is always going to he heartbreaking but the wonderful service we received here helped so much and we would recommend Cherry Tree without hesitation. It is hoped, though, that we do not need to return for a very long time.

Mark Strevett

On Sunday we made the heartbreaking decision to put our lovely little boxer Murphy to sleep.We were lucky enough to choose Cherry Tree as the place to give Murphy the dignified cremation he so deserved.I truly cannot fault the service they provide carried out with such compassion.At such sad and desperate times give your pet the send off they deserve choose Cherry Tree thank you so much from Murphy ‘s Mum and Dad x

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