Pet cremation collection across Kent
You are welcome to bring your companion to Cherry Tree, or our family can arrange collection from your home or veterinary practice. We will talk everything through calmly and confirm the journey and cost before anything is agreed.
From your home or veterinary practice
We can collect your companion from home or from your veterinary practice by arrangement. If your veterinary practice is making the arrangements, you can still speak to us directly about your wishes, keepsakes and the way you would like your companion’s ashes returned.
The paperwork remains with your companion throughout their time in our care. Every pet is cremated individually, alone within an enclosed chamber. All ashes are carefully collected before the next cremation begins, so the ashes returned to you are all and only those of your companion.
A simple, personal journey
You do not need to have every answer before you call. We will help you one step at a time.
Talk to our family
Tell us where your companion is and what you need. We will explain the choices and costs.
We arrange collection
We agree a suitable collection from your home or veterinary practice.
Individual care
Your companion is cared for individually, with their paperwork remaining with them throughout.
Bringing them home
You may collect their ashes from Cherry Tree or arrange a separate return journey.
Areas we can quote for
Our family helps people across Kent and the surrounding area. The places below are a guide rather than a limit; please give us the collection postcode and we will confirm the arrangements.
Ashford and nearby
Ashford, High Halden, Tenterden, Headcorn, Charing, Wye, Pluckley, Bethersden, Biddenden, Smarden and surrounding villages.
Maidstone and the Weald
Maidstone, Marden, Staplehurst, Coxheath, Cranbrook, Goudhurst, Paddock Wood, Tonbridge, Tunbridge Wells, West Malling and nearby communities.
East Kent and the coast
Canterbury, Faversham, Sittingbourne, Whitstable, Herne Bay, Folkestone, Hythe, Dover, Deal, Sandwich, Thanet and surrounding areas.
Medway and north-west Kent
Rochester, Chatham, Gillingham, Rainham, Strood, Gravesend, Dartford, Sevenoaks, Swanley, Meopham and nearby communities.
How collection charges are calculated
Collection and the return of ashes are separate journeys. Each journey is charged according to the straight-line distance from Cherry Tree to the postcode, rather than the driving distance. For journeys beyond 45 miles, or whenever a postcode needs checking, we will provide a quotation.
View collection bands and cremation prices →Questions families often ask
Can you collect from my veterinary practice?
Yes. We can collect from veterinary practices by arrangement. Please call our family or use the arrangement form and tell us which practice is caring for your companion.
Can you collect from Gravesend or another area farther from Cherry Tree?
Please give us the postcode and we will check it for you. We can quote for journeys beyond 45 miles.
Can I bring my companion and collect their ashes myself?
Yes. You are welcome to travel to Cherry Tree by arrangement. There is no transport charge when you bring your companion and collect their ashes yourself.
When will my companion’s ashes be ready?
Our usual turnaround is normally the following working day. Same-day cremation is an optional extra, subject to availability, so please call us first if this is important to you.
We’re just a phone call away
Whether you need us now or are thinking ahead, you are welcome to talk everything through with our family.